Responsible Gaming at 7up7 — Your Wellbeing Comes First
Gambling is entertainment. At 7up7, we are committed to ensuring every Bangladeshi player on our platform has access to the tools, information, and support they need to keep gaming fun, safe, and within their control. Our responsible gaming framework is built around one principle: you are always in charge.
Our Commitment
Gambling Should Always Be a Choice, Not a Compulsion
At 7up7, we believe that responsible gaming is not simply a compliance obligation — it is a core part of how we operate. Millions of players across Dhaka, Chittagong, Sylhet, Khulna, and the wider Bangladesh region enjoy online casino games and sports betting as a form of entertainment every day. For the vast majority, it stays exactly that: enjoyable, social, and affordable fun.
However, 7up7 acknowledges that for a small number of players, gambling can become difficult to manage. Problem gambling can affect finances, relationships, mental health, and daily functioning. We take that reality seriously, and we have built a suite of self-management tools directly into the 7up7 platform so that every player can set boundaries that match their personal circumstances.
None of our responsible gaming tools cost anything to use. Deposit limits, session time reminders, reality checks, and self-exclusion are all available at no charge through your 7up7 account settings. Our customer support team is available 24 hours a day, 7 days a week, to assist any player who needs guidance or wants to activate a protection measure immediately.
Set a daily, weekly, or monthly cap on how much you can deposit into your 7up7 account. Once your chosen limit is reached, no further deposits are accepted until the limit period resets. Increases to limits take 7 days to take effect; reductions apply immediately.
Decide in advance how long you want to play in a single session. When your session limit is reached, you will receive a clear on-screen notification and be prompted to log out. This helps you keep track of time spent on the platform.
Enable periodic pop-up reminders at intervals of your choosing — every 30, 60, or 90 minutes. Each reality check displays how long you have been playing and how much you have wagered, giving you a clear picture of your session at a glance.
If you want a short cooling-off period, use the Take a Break feature to suspend your account for 24 hours, 48 hours, 1 week, or 1 month. During this period, you will not be able to log in or place any bets. The suspension cannot be lifted early.
For players who feel they need a longer break, 7up7 offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. Self-exclusion is applied immediately across all devices and cannot be reversed during the chosen period.
In addition to deposit limits, you can set a maximum loss threshold per day, week, or month. Once your net loss reaches that threshold, your account is automatically restricted from placing further bets until the limit period resets.
Step-by-Step
How to Activate Your Responsible Gaming Tools
Every responsible gaming feature at 7up7 is accessible directly from your account settings panel. No phone call is required. The entire process takes less than two minutes from login to activation. If you encounter any difficulty, our support team at [email protected] is available around the clock to assist you.
Navigate to the 7up7 Login page and sign in with your registered username and password. Ensure you are accessing the platform from a secure, private device and network, particularly if you are setting up a self-exclusion or account restriction.
Once logged in, click on your account icon or username in the top navigation area. From the dropdown, select "Account Settings" or "Responsible Gaming" — this opens the dedicated responsible gaming management panel.
The responsible gaming panel lists all available tools: Deposit Limits, Loss Limits, Session Time Limits, Reality Checks, Take a Break, and Self-Exclusion. Select the tool that best matches your current needs and click to configure it.
Enter your chosen limit value or duration. For deposit and loss limits, enter the maximum amount in Bangladeshi Taka (BDT). For time-based tools, select your preferred interval or exclusion period from the available options.
Review your chosen settings and click "Confirm" to apply them. A confirmation message will appear on-screen. For self-exclusion, you will also receive a confirmation email to your registered address. The restriction is active immediately — no waiting period applies.
Protection Tools
Built-In Safeguards on the 7up7 Platform
These tools are available to every registered player at no cost. We encourage all 7up7 members to explore them and set up at least one protective measure, even if they do not currently feel at risk.
Cap your total deposits over a defined rolling period — daily, weekly, or monthly. Prevents overspending by design, not by willpower alone. Reductions are instant; increases require a 7-day cooling-off period to take effect.
Available in Account SettingsDefine the maximum net loss you are comfortable with in a given period. When your losses reach that ceiling, betting is paused automatically until the next period begins. A powerful tool for players who want hard financial guardrails.
Available in Account SettingsSet a maximum session duration before logging in. When the timer expires, you will be shown a summary of your session — time played, bets placed, net result — and invited to take a break before continuing.
Available in Account SettingsPeriodic on-screen prompts that appear at intervals you choose. Each prompt shows real-time session data so you always know how long you have been playing and how much has been wagered in the current session.
Available in Account SettingsTake a structured break of 24 hours to 1 month without permanently closing your account. During a suspension, your account is inaccessible — no logins, no deposits, no betting. Suspensions cannot be cancelled once confirmed.
Available in Account SettingsChoose a self-exclusion period of 6 months, 1 year, 3 years, or permanent. Your account is immediately locked and you will not receive any marketing communications during the exclusion period. Contact support to initiate permanent exclusion.
Contact Support or Account SettingsKnow the Signs
Recognising Problem Gambling Early
Problem gambling does not always look the same for every individual. For some, it develops gradually over time; for others, it can escalate quickly following a significant loss or a period of personal stress. The following warning signs are commonly associated with gambling behaviour that may be becoming harmful. If you recognise several of these in yourself or in someone you know, it is important to seek support promptly.
Recognising a problem is the first and most important step. At 7up7, we are here to help — not to judge. Our support team will treat any concern you raise with complete confidentiality and respect.
Continuing to bet in an attempt to recover money that has already been lost, often leading to larger bets and greater financial harm than the original loss.
Using funds that are earmarked for essential expenses such as rent, groceries, school fees, or bills — including borrowing money specifically to fund gambling activity.
Lying about how much time or money is being spent on gambling, or feeling the need to keep gambling activity secret from people close to you.
Using gambling as a primary way to manage negative emotions, escape everyday problems, or relieve feelings of stress, boredom, loneliness, or depression.
Finding it difficult or impossible to stop gambling once you have started, or repeatedly failing to stick to spending limits you have set for yourself.
Spending significant amounts of time thinking about past gambling sessions, planning the next one, or finding that gambling is interfering with work, study, family, or social commitments.
Self-Assessment
Ask Yourself These Questions Honestly
The following questions are adapted from widely used responsible gaming self-assessment frameworks. Answer them honestly and privately. If you answer "Yes" to three or more questions, we strongly encourage you to contact our support team or activate a self-exclusion measure.
Protecting Minors
Keeping the 7up7 Platform Safe for Families
7up7 enforces a strict 21+ age requirement. No person under the age of 21 is permitted to register an account, deposit funds, or participate in any game or betting activity on the platform. During the registration and KYC process, players are required to verify their age and identity through government-issued documentation.
If you share a device or computer with younger family members, we strongly recommend using parental control software to restrict access to gambling websites. The following measures can help prevent underage access in your household:
- Always log out of your 7up7 account when you have finished playing, especially on shared devices.
- Never share your username or password with anyone, including family members.
- Use device-level parental controls or browser filtering software to block gambling sites on devices used by minors.
- Keep your bKash, Nagad, or Rocket wallet credentials private to prevent unauthorised deposits.
- If you suspect a minor has accessed your account, change your password immediately and contact [email protected].
Get Help Right Now
If you are concerned about your own gambling, or about someone close to you, our support team is available 24 hours a day, 7 days a week. All enquiries are handled with complete confidentiality. We will not judge you — we will simply help.
Continue With 7up7
Play Smart, Play Safe — Explore 7up7 Responsibly
Now that you know how 7up7 supports responsible play, explore the platform with confidence. Remember: set your limits before you start, stick to your budget, and keep gaming fun. 21+ only.